Refund Policy

Last updated: October 7, 2026

Crisis Planner is a digital product sold through ClickBank by Darren Thompson in Alberta, Canada. The advertised one-time product price is $59.95. This page explains the 60-day refund policy; it does not change pricing or checkout.

60 days from purchase

If you are not satisfied, request a refund within 60 days of your original purchase date through ClickBank. Refunds are processed under ClickBank's applicable purchase and refund policy. You do not need to prove that the app is defective to request a refund within that window. Mandatory consumer rights continue to apply.

How to request your refund

Use ClickBank Customer Service and Order Lookup to find your purchase and request a refund. Have the email used at checkout and your ClickBank receipt or order number ready. Your purchase receipt also includes ClickBank support information. If you need help locating the order, email support@crisisplanner.net; Darren Thompson can help you with the request, but ClickBank handles payment processing.

Processing and payment method

ClickBank determines approval and processes an approved refund to the applicable payment method. The amount, taxes and currency adjustments follow its policy and the original transaction. The time to appear on your account depends on ClickBank, the payment method and your bank; we do not guarantee a specific posting date.

Access and stored plans

A refund may result in cancellation of your paid app access. Printed or downloaded copies already in your possession are not remotely erased. A refund does not by itself constitute a request to delete household or account data. For deletion, follow the instructions in our Privacy Policy.

After 60 days

Requests outside the 60-day window are subject to ClickBank's policy and any applicable statutory rights. Contact ClickBank to ask about your specific transaction. No exception or outcome is promised on this page.

Contact

For product or order-location assistance, contact Darren Thompson at support@crisisplanner.net. For approval, transaction status and refund processing, use ClickBank Customer Service.

For Product Support, please contact the seller HERE

For Order Support, please contact ClickBank HERE

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